Review of Portway 1 traditional stove

sorry I bought this stove

MrStephen Ellard one year ago

I bought the port way to replace my firefox 5 so I would have a bigger viewing area. So disappointed, the first thing that happened the pin on the door handle fell into the fire so had to prop the door shut with the poker until it cooled down. Then the hinge pins started lifting and I had to keep pushing them back in. The door handle then came off in my hand. I contacted Portway with no success, they don''t reply. I have found no after care service, they're not interested considering selling it and going back to a Firefox

Overall rating:

2.5 flames

Build Quality 4 flames (avg 4)
Quality of finish 4 flames (avg 4)
Value for money 2 flames (avg 2)
Ease of use 3 flames (avg 3)
Ease of lighting 2 flames (avg 2)
Firebox size 3 flames (avg 3)
How well does the airwash work 3 flames (avg 3)
Controllability 3 flames (avg 3)
Handle operation 1 flames (avg 1)
How likely are you to buy it again? 1 flames (avg 1)
What is your overall satisfaction? 2 flames (avg 2)