Review of Hunter Herald 8 stove

No heat

Karen Mucklin one year ago

We have had our original 5kw stove replaced with the herald slimline 8 and although the fire burns well with either seasons logs or smokeless fuel, there is hardly any heat. Our old stove belted our the heat. The Herald has been installed by a qualified engineer. We are very disappointed

Stove expert replied: The average output of this stove is 5kW with a maximum of 8kW, you will need to work the stove harder than your previous one to feel the benefit of the larger model. Are you operating this on wood or smokeless fuel? Smokeless fuel provides a solid core of heat and compared to wood will sustain the output for longer periods so may be worth trying. If using wood do make sure that it is dry, seasoned with a moisture content of less than 20%, if you have a great system set to wood and close bottom vents and open the top fully to give to over draught required for efficient wood burning. Do leave the ash to build up on the base which also helps with the amount of heat generated.

Overall rating:

2.5 flames

Build Quality 3 flames (avg 3.6)
Quality of finish 3 flames (avg 3.9)
Value for money 2 flames (avg 3.6)
Ease of use 3 flames (avg 4)
Ease of lighting 3 flames (avg 4)
Firebox size 2 flames (avg 3.9)
How well does the airwash work 3 flames (avg 3.5)
Controllability 2 flames (avg 3.4)
Handle operation 2 flames (avg 3.1)
How likely are you to buy it again? 1 flames (avg 3.3)
What is your overall satisfaction? 1 flames (avg 3.5)