Review of Hunter Herald 8 stove

Shocking !!

Colin Glaister 6 years ago

We bought a herald 8 last year to heat a very large old house that was not the issue

Our fire glows red constantly we got the installer to come back and he said I have heard the phrase that fire was red hot but never seen anything like that. After contacting the supplier they said I was burning the wrong fuels and not setting my air vents correctly. After 7 different types of fuel and several different log suppliers our fire still glows red and is a risk in the house I feel. £1100 on a fire a can't use !!!!

Stove expert replied: There would appear to be a high draw on this flue system that is not allowing control on the stove. A damper or stabilizer would be recommended, but initially check the doors are sealing ( put a piece of paper between the doors and body of the stove, close the doors, if you can pull the paper out the doors need adjustment. A stove operating at such high temperatures will lead to distortion of the body and this may have already occurred. The stove and flue should have been checked on installation that they were operating within the manufacturers parameters. A great shame that this seems to have been occurring for a long period.

Overall rating:

2.5 flames

Build Quality 1 flames (avg 3.6)
Quality of finish 5 flames (avg 3.9)
Value for money 1 flames (avg 3.6)
Ease of use 3 flames (avg 4)
Ease of lighting 5 flames (avg 4)
Firebox size 4 flames (avg 3.9)
How well does the airwash work 2 flames (avg 3.6)
Controllability 1 flames (avg 3.4)
Handle operation 1 flames (avg 3.1)
How likely are you to buy it again? 1 flames (avg 3.3)
What is your overall satisfaction? 1 flames (avg 3.5)