WhatStove?

Review of Franco belge Savoy Elegance - MKII

SAVOY ELEGANCE MK2 GOOD STOVE SHAME ABOUT THE FIREBRICKS

Jon Penrith 13 years ago

After much humming and haaing, I decided to buy the Franco Belge savoy Elegance Mk2 & have it installed by a Heetas installer.

It is well made and finished well.It has a good sized window enabling a good view of the fire.It is competitively priced as I got mine for £850 delivered which was great.The airwash works well but the glass still requires cleaning about every 3days or so, but then I like the glass to be chrystal clear and this depends on how you run it and how dry the wood is.

There is a definate art to learning how to run a stove.The controls are very sensitive and it takes a little while to learn the optimum setting for your property/fuel.I have found burning home fire ovals(anthracite I think) to form the base with logs going on top the best, as when just burning logs ,the ash from the logs just fell through the griddle leaving no hot bed for fresh logs.

I have found the same problems as others with logs sometimes shifting and falling against the glass, so when you open the door hot embers fall onto the hearth.I asked my supplier about the higher retainer people on this site talk of and he hadnt heard of it.

My firebrick cracked at the back and top after about 8 weeks of use.I requested a replacement, to be told by my supplier that they werent covered parts under the warranty, but a cut and paste from this forums letters resulted in a replacement, which arrived....broken in 2.I requested a further replacement and this arrived with one piece intact the other .....broken in 2.

Its a good stove but let down by this problem.

Stove expert replied: Liners / bricks are not covered under warranty neither is the glass. Fuel quality and seasoning so important to insure that glass stays clean and heat produced effectively.

Overall rating:

2.5 flames

Build Quality 2 flames (avg 3.4)
Quality of finish 2 flames (avg 4)
Value for money 2 flames (avg 3.4)
Ease of use 2 flames (avg 4.3)
Ease of lighting 2 flames (avg 4.4)
Firebox size 3 flames (avg 3.9)
How well does the airwash work 2 flames (avg 4.2)
Controllability 3 flames (avg 3.8)
Handle operation 2 flames (avg 3.1)
How likely are you to buy it again? 2 flames (avg 2.9)
What is your overall satisfaction? 2 flames (avg 3.4)