WhatStove?

Review of Franco belge Savoy Elegance - MKII

great untill the build quality lets it down

Paul 12 years ago

I've owned the stove for 3 months. In those 3 months I have used it frequently and with great relish.\n\nHowever: 3 months in the upper fire brick on the baffle has broken into 3 pieces (its too thin I think)\n\nIts still under warranty, but I'm not expecting the replacement parts to last long as the stove its self is flawed at a design level\n\nThe door has fallen off (the lower pivot bolt is only 4mm thick and the thing has sheared) The drop broke the glass of course\n\nThe air wash vent adjust has always been sticky\n\nThe door when it was on scraped all the enamel along the base of the door jam\n\n

Stove expert replied: Disappointing feedback of this stove which seems to be very problematic after such a short period. Have you contacted supplier over sheared door bolt as this should be covered by the warranty and any damage caused from this I would hope should be looked at sympathetically.

Overall rating:

3 flames

Build Quality 2 flames (avg 3.4)
Quality of finish 4 flames (avg 4)
Value for money 3 flames (avg 3.4)
Ease of use 4 flames (avg 4.3)
Ease of lighting 4 flames (avg 4.4)
Firebox size 4 flames (avg 3.9)
How well does the airwash work 4 flames (avg 4.2)
Controllability 4 flames (avg 3.8)
Handle operation 2 flames (avg 3.1)
How likely are you to buy it again? 1 flames (avg 2.9)
What is your overall satisfaction? 2 flames (avg 3.4)