Review of Charnwood C 5 stove
Excellent stove. Shame about the constant clicking .
Very pleased with the C5.
Lights easy, glass stays clean and keeps my lounge very warm.Fed from an external air supply and once lit burns happily on the minimum setting. The logs I burn I source myself and are very mature. Also takes logs over 12 inches long. Only complaint is the constant loud clicking noise from the stove as it heats up or cools down. It was totally quiet when it was installed but after a couple of months the irritating clicking noise started and it is now driving me mad. Have contacted Charnwood and gone through all the suggested checks including removing, refitting and resealing flue pipe. As no one else has complained I can only assume it must only be my particular fire which has this issue. Other than the clicking problem i have no complaints. It replaced an inset unit which was worse than useless and struggled to push out any heat. Going back to Charnwood tomorrow to see what they can suggest.- Respond
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Robert Walker said 8 months ago:
Just like to add that the stove was changed without any problems by our supplier stovefitterswarehouse.co.uk. The new stove runs perfectly without any of the problems we had with the previous one. The stove is still performing well and gives out plenty of heat. Would like to add these comments as don''t want to put customers off this brilliant stove. Must confess though Charnwood Technical support were not too helpful in this matter where as stovefitterswarehouse went out of their way to be of assistance. Thanks.
Robert Walker said 8 months ago:
Just like to add that the stove was changed without any problems by our supplier stovefitterswarehouse.co.uk. The new stove runs perfectly without any of the problems we had with the previous one. The stove is still performing well and gives out plenty of heat. Would like to add these comments as don''t want to put customers off this brilliant stove. Must confess though Charnwood Technical support were not too helpful in this matter where as stovefitterswarehouse went out of their way to be of assistance. Thanks.
Bob Walker said 8 months ago:
Just like to add that the stove was changed without any problems by our supplier stovefitterswarehouse.co.uk. The new stove runs perfectly without any of the problems we had with the previous one. The stove is still performing well and gives out plenty of heat. Would like to add these comments as don''t want to put customers off this brilliant stove. Must confess though Charnwood Technical support were not too helpful in this matter where as stovefitterswarehouse went out of their way to be of assistance. Thanks.
Wensy Johnson said 8 months ago:
Did you resolve this clicking issue Robert? We have just bought a new log burner and the noises have just started and are trying to understand the reason
Suzy Bennett said 8 months ago:
Hello, I have the same problem with my mine. I wonder if you found a solution? I’d be glad to hear about it, as the constant clicking is very annoying.
Robert Walker said 7 years ago:
Regarding the above review. I had no success with Charnwood Technical even though stove was still in warranty. Then contacted my supplier Stovefitters https://www.stovefitterswarehouse.co.uk who arranged to have the stove collected and replaced it with a new C5 within a week. Absolutely first class service. New store has been in service for over a year now and is working fine. Heat output is great and with such a large firebox can easily exceed the 5kw output if required. Glass stays clean and flue can be swept through stove. Nice to get a successful conclusion thanks to Stovefitters.
Bas Tindall said 8 years ago:
I have a similar issue, great stove otherwise and would be interested to hear if you worked out a solution.