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Review of Stovax Stockton 5 stove

Stovax Stockton 5 ....... a waste of time and money!!!

Sarah Curtin 11 months ago

Had our stovax Stockton 5 fitted straight after Christmas and had a problem getting heat out of it so the salesperson came round with some wood of their own as they said ours must be too damp. They brought a probe with them which actually proved that our wood was ok but left there''s with us anyway. Have to admit theirs was a better quality wood (they also left us a thermometer) and we were able to get the temperature up to the booklets recommendation but still not warming the lounge up. Friends/family said to try the brickets and or coal which we did but even though the temperature went higher it still made no real difference in the room. BEFORE WE PURCHASED AND HAD IT FITTED WE WERE ASSURED THIS WOULD HEAT THE MAJORITY OF OUR HOUSE!!!!! Even though I have had temperatures of 450f 250c I can sit 3 feet away from the fire and only feel a small amount of heat and am still wearing a thermal long sleeve top underneath a thin jumper. Everyone, other than the company we purchased from, says with those temperatures we should have the doors and the windows open.

Stove expert replied: If the stove is producing the heat that the manual states then this heat has to be going somewhere! What size is the room that the stove is in? Is this the correct output stove for the space you are wishing to heat? What clearance have you round the stove? Is the flue lined? Does the stove respond when you shut the air controls down? There will be a reason for the lack of heat you are expecting so further investigation of the installation and stove size is recommended, this may not be the fault of the stove!

Overall rating:

3.5 flames

Build Quality 5 flames (avg 3.9)
Quality of finish 5 flames (avg 4.1)
Value for money 1 flames (avg 3.5)
Ease of use 5 flames (avg 3.7)
Ease of lighting 5 flames (avg 3.9)
Firebox size 5 flames (avg 3.3)
How well does the airwash work 3 flames (avg 3.1)
Controllability 3 flames (avg 3.3)
Handle operation 3 flames (avg 3.2)
How likely are you to buy it again? 1 flames (avg 3.2)
What is your overall satisfaction? 1 flames (avg 3.4)