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Review of Hunter Herald 5 Inset stove

hunter herald 5 inset stove

Mrs Smith 13 years ago

Have just purchased this inset stove for a small room 13' x 13'.6"x 8' (height). It has been installed for one week now. Absolutely gutted with the results. The output calculator suggests that 2.9KW is sufficient for a room of this size so we expected great heat from the 4.2/5KW model. The chimney was lined with a flexi liner just to make sure everything was in order.

The stove is throwing no heat into the room. It lights well and is very easily controlled. Before lighting the stove the room temperature is 13 degrees, have tried various fuel options ie: all coal, all seasoned ash and a mix of seasoned ash and coal. Keeping the stove well tended from 5pm to midnight results in a very chilly room temperature of 15 degrees in the month of March. No comparison to the heat from our open fire!! Very disapointing, we would never be able to use this stove in winter! Our supplier has visited and agreed that the heat is in no way acceptable.

We are having a Hunter Herald 7 inset installed in the next week or two to see if the result is more favourable. Failing this we will definitely revert back to an open fire. We are very concerned because we have never heard of any one experiencing "no heat" from a stove, in fact we went for the Hunter Herald 5 inset stove expecting to have to leave the room door open to disperse the heat from the living room, unfortunately this is not the case!!

Stove expert replied: Inset stoves should produce adequate heat providing it has been installed as per the manufacturers instructions. Has insulation been put around the inset box to insure that the heat generated goes to the room and not to the surrounding materials of the fireplace? May be worth checking. Do not use household coal on a stove it should be a smokeless fuel.

Overall rating:

2.5 flames

Build Quality 3 flames (avg 3.8)
Quality of finish 5 flames (avg 4.2)
Value for money 1 flames (avg 3)
Ease of use 5 flames (avg 4.2)
Ease of lighting 5 flames (avg 4.3)
Firebox size 3 flames (avg 2.8)
How well does the airwash work 3 flames (avg 3.8)
Controllability 3 flames (avg 3.7)
Handle operation 1 flames (avg 3.7)
How likely are you to buy it again? 1 flames (avg 2.8)
What is your overall satisfaction? 1 flames (avg 2.7)