WhatStove?

Review of Hunter Herald 14 stove

Poor back up service

ANNE SHELLEY 9 years ago

We purchased our Hunter Herald 14 5 years ago and it heats our hot water and does the central heating. There have been a few issues with it and Hunters after sales service has been poor. The damper has lost a piece off it so now it draws continuously our only way forward now is to take the whole fire out. Very expensive to run and hard to clean out.

Overall rating:

2.5 flames

Build Quality 2 flames (avg 3.8)
Quality of finish 3 flames (avg 3.9)
Value for money 1 flames (avg 3.5)
Ease of use 1 flames (avg 3.3)
Ease of lighting 3 flames (avg 3.8)
Firebox size 5 flames (avg 3.6)
How well does the airwash work 5 flames (avg 2.8)
Controllability 3 flames (avg 3.1)
Handle operation 4 flames (avg 3)
How likely are you to buy it again? 1 flames (avg 2.9)
What is your overall satisfaction? 1 flames (avg 3.1)