WhatStove?

Review of Esse 100 stove

Esse G100 gas fire stove

7 years ago

I have had this fire two and a half years it has never worked properly I could sit trying to light it for 40 minutes.

Door glass cracked had to order a new one

£58 told it was normal for this type of fire

Would not recommend this fire waste of money.

Stove expert replied: Faults with any stoves should be reported initially to the supplier which in turn would be fed back to the manufacturer which in this case is Esse, if the supplier is not able to rectify the problem. Esse would then send out their Gas Engineer so this review seems strange when you say it has not worked in the time you have had it! Have you reported the problem, was any action taken by the supplier etc? Glass in stoves can crack at any point, it is something that is not covered by the manufacturers warranty and is not specific to this stove.

Overall rating:

1.5 flames

Build Quality 1 flames (avg 3.9)
Quality of finish 1 flames (avg 4.2)
Value for money 1 flames (avg 3.8)
Ease of use 1 flames (avg 4.1)
Ease of lighting 1 flames (avg 4.3)
Firebox size 3 flames (avg 4.4)
How well does the airwash work 1 flames (avg 3.9)
Controllability 2 flames (avg 3.8)
Handle operation 2 flames (avg 3.8)
How likely are you to buy it again? 1 flames (avg 3.9)
What is your overall satisfaction? 1 flames (avg 3.9)